Where is the order processed?
Orders are being processed from Makkah Al-Mukarramah.
Can I order from outside Saudi Arabia?
Currently, Saif Al-Din Games Store offers its services within the Kingdom of Saudi Arabia only.
What payment methods are available in the store?
- Pay with Apple Pay
- Pay using Mada card
- Credit card payment
- Installment payment via Tamara
How long does shipping and delivery take?
- The order will be processed within 1-3 working days .
- Delivery via shipping companies usually takes 3 to 7 business days (Friday is a holiday).
- During holiday seasons or peak periods, delivery may take longer than expected.
How can I order gift wrapping?
To add gift wrapping to your order, you can follow these steps:
- Search for gift wrapping service:
- You can type "gift wrapping" in the site's search bar.
- Or visit the "Parties" section in the store to find available packaging options.
- Choosing the right packaging size:
- Choose the option that best suits the size of your desired gift, as you will find multiple prices depending on size.
- Add a note:
- When completing the order, you can write a note explaining which game you would like to have packaged, so that it can be prepared as required.
- Contact via WhatsApp (optional):
- If you need additional assistance or to clarify your order, you can contact customer service via WhatsApp. The packaging service will be added to your shopping cart.
- Complete the application:
- Complete your purchase as usual after adding the packaging service to your cart.
Note: The gift will be carefully wrapped and included with your order to arrive in a special way.
When will my order arrive?
We strive to deliver your order as quickly as possible. Depending on your location and available shipping options, your order may take between 3 and 7 business days to arrive, with Friday being a public holiday.
